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Australia: +61 2 90898878
Romania: +44 (0)20 7870 7100
Germany: +49 69 5060 6839
We understand that the quality of your insights is only as good as the quality of your discussions. Our research moderators steer your focus groups and interviews with precision, professionalism, and a deep understanding of your market research objectives. Enrich your insights with professional moderation services that cater to over 150 languages. Book a free consultation today and elevate your work to its highest quality.
We’ve worked with
Navigating the dynamics of a focus group or an individual interview requires skill, experience, and adaptability. We understand researchers’ challenges in extracting genuine, unbiased, and actionable insights from participants. That’s why we’ve designed our moderation services to cater to the needs of languages, cultures, and industry niches across the globe.
Our client onboarding process
Step 1
Begin with our complimentary consultation with our sales team. We dive into your research objectives, the profile of your participants, and the key topics you wish to explore. Following this, we’ll connect you with dedicated project and account managers for a streamlined experience.
Step 2
Based on your unique needs, we’ll pair you with moderators whose expertise aligns perfectly with your project. We guide your discussions with an in-depth understanding of your industry’s nuances and research objectives.
Step 3
After the focus group or interview, our team will process the discussions, synthesising key insights and providing you with a comprehensive report. We’re here to assist if you have any feedback or require further analysis.
“Global Lingo translates into 28 languages for us. They provide us with a fast, consistent service and their translators quickly become familiar with the terminology and tone that we use. We also receive great customer service from our Account Manager.”
“We have been using Global Lingo for a number of years in relation to our transcription of tapes in HR for disciplinary hearings and we find them to be reliable, discreet and extremely prompt in their services. We would have no hesitation in recommending them as a supplier.”
“The team at Global Lingo made the process of translating our complex legal guides easy. Right from the outset, they spent time securing the right translators to ensure that our series of guides were accurate, read well to native speakers and had a consistent tone. Their desktop publishing capability, which meant that each guide was returned to us correctly designed and formatted in InDesign, was an added bonus. On a personal level, our contacts at Global Lingo were a pleasure to work with. We will continue to work with them on translations going forward.”
“Global Lingo has been a fantastic partner to work with supporting us with our translation needs since the beginning of 2016.”
“Global Lingo were readily available for questions and changes and went out of their way to make sure the experience was as easy and enjoyable for us as possible. I would wholeheartedly recommend using them again and I hope with the growth of our Chinese readership and the development of new Chinese exhibitions within Media 10’s portfolio that we will be able to work with them in the future.”
“Global Lingo has been a highly reliable partner for our transcriptions. They consistently provide highly accurate transcripts which in turn, ensures high quality and highly accurate output for us.”
“We are very happy with the quality and quick turnaround of this important project. Our translation needs were complex and multilingual and Global Lingo managed all aspects professionally and promptly.”
“Global Lingo have now collaborated with us on three of our projects in Europe. Each time they have been presented with challenging timelines that they have happily worked around, delivering a consistent service. The team have always been really helpful and accommodating, which has made the process so much easier.”
“Global Lingo are my go-to provider for Transcription services! They’re always super responsive, their service is consistently excellent & the quality perfect, even when faced with high volumes and quick turnarounds. I’d highly recommend them to anyone requiring transcripts or indeed any language services.”
“A responsive and reliable service. Speedy turnaround, impressive! Good, effective, no problems at all.”
Our ISO 9001 certification backs our commitment to quality. We take pride in ensuring that all our services and operations adhere to internationally recognised standards. Rest assured that we can confidently deliver consistent and high-quality moderation services and reports.
Data security is paramount to us. We are ISO 27001-certified, which signifies our adherence to stringent data protection standards. All information shared during sessions is treated with the utmost confidentiality, guaranteeing your research data remains secure and private.
Absolutely. Our global team of moderators are native to over 150 languages. Be confident that we partner you with someone who adheres to cultural nuances. Get the engagement and accurate insights you need, irrespective of participants’ linguistic or cultural background.
Every research project has its unique needs. We take the time to understand your specific objectives and tailor our moderation approach accordingly. Our dedicated project managers will work closely with you to meet your project methodology and requirements.