Leading research moderators for focus groups and interviews

We understand that the quality of your insights is only as good as the quality of your discussions. Our research moderators steer your focus groups and interviews with precision, professionalism, and a deep understanding of your market research objectives. Enrich your insights with professional moderation services that cater to over 150 languages. Book a free consultation today and elevate your work to its highest quality.

We’ve worked with

Ipsos, Kantar, Netflix, TikTok, and Microsoft logo

Why our moderation services stand out in the research & insights industry

Navigating the dynamics of a focus group or an individual interview requires skill, experience, and adaptability. We understand researchers’ challenges in extracting genuine, unbiased, and actionable insights from participants. That’s why we’ve designed our moderation services to cater to the needs of languages, cultures, and industry niches across the globe.

Moderators in any language or culture

With an expansive network of moderators proficient in 150+ languages, we facilitate every discussion with linguistic precision and cultural understanding. Beyond just moderating, we can interpret, translate, and present findings in multiple languages, making your insights accessible to a global audience.

A global team of research specialists

Our moderators are not just linguistic experts; they bring extensive experience in various market research niches. Whether you’re diving into consumer behaviour, exploring brand perceptions, or any other research area, our team is equipped with the knowledge and expertise to guide discussions effectively.

Dedicated account and project management

Every client’s research objective is unique, and we understand the importance of a tailored approach. We assign each client a dedicated account and project manager to ensure a smooth and efficient process. From the initial consultation to the final report, you have a contact who understands your needs and guides the moderation process to fit your research goals perfectly.

Why Global Lingo should be your first choice for research moderators

Expertly guided discussions

We train our moderators to create an environment where participants feel comfortable sharing their genuine thoughts and feelings. We ensure that every discussion stays on track, is productive, and delves deep into the topics at hand.

Cultural and linguistic sensitivity

In today’s globalised world, understanding cultural nuances is crucial. Our multilingual moderators are culturally attuned, ensuring that discussions are respectful, inclusive, and insightful across diverse groups.

Delivered on time every time

In the fast-paced world of market research, delays can be costly. We can scale our moderation services to ensure you receive the insights you need at the time you need them.

Cost-effective excellence

Quality moderation doesn’t have to strain your budget. We offer competitive rates, ensuring you receive top-tier moderation services without compromising quality.

Customised approach for your unique research needs

No two research projects are the same. We tailor our moderation approach based on your specific objectives, the nature of your participants, and the topics you wish to explore.

Our client onboarding process

How our moderation services work

Step 1

Start with an initial consultation

Begin with our complimentary consultation with our sales team. We dive into your research objectives, the profile of your participants, and the key topics you wish to explore. Following this, we’ll connect you with dedicated project and account managers for a streamlined experience.

Step 2

Matching you with the ideal moderators

Based on your unique needs, we’ll pair you with moderators whose expertise aligns perfectly with your project. We guide your discussions with an in-depth understanding of your industry’s nuances and research objectives.

Step 3

Post-discussion analysis & reporting

After the focus group or interview, our team will process the discussions, synthesising key insights and providing you with a comprehensive report. We’re here to assist if you have any feedback or require further analysis.

Market research illustration

Guaranteed confidentiality and security for any sized project

We can provide a secure, impartial and confidential service. We are ISO 9001 (quality management) and ISO 27001 (information security) certified, underpinning our goal to strive for the highest quality of work produced.

Don’t just hear it from us.
Listen to what our clients have to say…

Employee using a headset

Research Moderators FAQs

Our ISO 9001 certification backs our commitment to quality. We take pride in ensuring that all our services and operations adhere to internationally recognised standards. Rest assured that we can confidently deliver consistent and high-quality moderation services and reports.

Data security is paramount to us. We are ISO 27001-certified, which signifies our adherence to stringent data protection standards. All information shared during sessions is treated with the utmost confidentiality, guaranteeing your research data remains secure and private.

Absolutely. Our global team of moderators are native to over 150 languages. Be confident that we partner you with someone who adheres to cultural nuances. Get the engagement and accurate insights you need, irrespective of participants’ linguistic or cultural background.

Every research project has its unique needs. We take the time to understand your specific objectives and tailor our moderation approach accordingly. Our dedicated project managers will work closely with you to meet your project methodology and requirements.