BNP Paribas
Case study

Challenge

Employee Relations often encompasses highly sensitive and complex matters. Therefore, the reporting of any ER meeting must be accurate, confidential, and completed in a time sensitive manner. Global Lingo provides BNP Paribas Group with transcription services for any ER meeting, and in a variety of template formats.

Approach / Solution

  • Bookings for transcripts are received from across the HR function at BNP Paribas and are centrally coordinated by a dedicated Project Manager to ensure punctual delivery
  • Verbatim transcripts of ER grievance and disciplinary meetings are created from audio recordings made by the HR teams and uploaded via our secure uploads site, GloZone
  • Tidy up of transcripts, to improve readability while ensuring that no details are lost.

Benefit

Making ER grievance and disciplinary meetings run smoothly

What BNP Paribas have to say about us

“A responsive and reliable service. Speedy turnaround, impressive! Good, effective, no problems at all.”

BNP HR Team, BNP Paribas

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