Professional overlay services for market research surveys

Our overlay services ensure your market research surveys are linguistically accurate and technically flawless. With a team of industry-specialised engineers and linguists, we guarantee that every study is optimised for online platforms, assuring respondent engagement, regardless of language. Book a free consultation today and elevate your work to its highest quality.

We’ve worked with

Ipsos, Kantar, Netflix, TikTok, and Microsoft logo

Why our overlay services are the best in the industry

We understand the need for accessible and user-friendly market research surveys across various languages and online platforms. We promise your surveys will be linguistically accurate and technically sound. By choosing us, you’re not just opting for a service; you’re securing a partnership that prioritises linguistic clarity and technical excellence.

Seamless transition of surveys online

Once we’ve translated your survey, our in-house engineering team reviews the generated files from your survey platform, be it XML, XLATE, XLIFF, or any other format. Our seasoned project management teams can always guide you on the formats compatible with your chosen platform.

Unwavering commitment to accuracy

Our dedicated in-house team integrates your translations into the required files, accurately handling all web codes and pipes. And our commitment doesn’t end there. We can additionally offer link-checking, where our native professionals rigorously verify your survey links. This rigorous process guarantees high-quality survey navigation and contextual relevance.

Dedicated account and project management

Every client is assigned a dedicated account and project manager, ensuring a seamless experience from start to finish and personalised attention to your specific needs. You can have as much or as little control as you need, and remain rest assured that we’re on hand no matter the challenge.

Why we should be your first choice for your overlay needs

Precision at every step

Every survey undergoes a thorough quality assessment. From linguistic accuracy to technical soundness, we leave no stone unturned.

Data confidentiality

Your survey data is invaluable. As an ISO 27001 certified company, we work on your data with utmost confidentiality and security.

Swift deliverables

Our synergy of advanced technology and human expertise ensures timely delivery without compromising quality.

Cost-effective excellence

Achieving top-tier quality doesn’t necessitate a hefty budget. Our competitive rates ensure you receive unparalleled services without financial strain.

Tailored to your needs

Every survey is unique, and we treat it as such. We invest time in understanding your requirements, ensuring a customised solution that fits perfectly with your business needs.

Our client onboarding process

How do our overlay services work?

Step 1

Book your no-obligation consultation

Every project starts with clarity. Begin with our complimentary consultation, where our team grasps your survey’s objectives target languages. Following this, we’ll connect you with dedicated project and account managers for a streamlined experience.

Step 2

Pairing with linguistic and technical experts

After onboarding, we’ll align you with your ideal linguists and technical team. We will begin to translate your survey, helping you amend your questions and generating xlates. We’ll then incorporate our translations into the xlate files, and onboard them into your survey platform.

Step 3

Delivery and ongoing support

After our team has enhanced your survey, we present the final version, ensuring it meets your standards. Should any adjustments be needed, we’re here to assist. Our team is here to ensure your complete satisfaction.

Market research illustration

Guaranteed confidentiality and security for any sized project

We can provide a secure, impartial and confidential service. We are ISO 9001 (quality management) and ISO 27001 (information security) certified, underpinning our goal to strive for the highest quality of work produced.

Don’t just hear it from us.
Listen to what our clients have to say…

Employee using a headset

Overlay FAQs

From intricate consumer feedback forms to comprehensive market analysis surveys, we equip our team to handle and enhance any survey type.

We rigorously vet our linguists for their language proficiency and cultural understanding. Coupled with our ISO 9001 certification, we adhere to strict quality management standards, promising linguistically precise and culturally resonant overlays.

Your trust is our foundation. Being ISO 27001-certified, we adhere to stringent data protection protocols. All our linguists and staff are bound by confidentiality agreements, safeguarding your survey data throughout the overlay process.

Your satisfaction drives us. Please get in touch with your dedicated project manager if the final overlay does not meet your standards. We’ll collaborate closely with you, making necessary adjustments until you’re satisfied.