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On-demand telephone interpreting services
Anywhere, anytime, any language. Our on-demand telephone interpreting services are there to support your multilingual conversations. We can find a professional interpreter for you in minutes. All you need to do is dial.
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Telephone interpreting key features
How our telephone interpreting services work
Why Global Lingo?
Our client onboarding process
See how our telephone interpreting services work
Start with an initial consultation.
Have some queries? We’re here to help. Schedule a free consultation today, and we can tell you everything you need to know about our on-demand telephone interpreting services. If you are interested in proceeding, we’ll set you up with an onboarding call.
Your first consultation call is important to us. We will:
Understand your specific requirements.
Discuss your current challenges.
Identify your interpretation needs.
Suggest the best solution for your business.
We make onboarding easy
Onboarding is a breeze. You will be given instant access to our secure platform, GloZone. From there, you’ll be sent your personalised documentation and set up with multiple meetings with your account manager.
During your onboarding, we will:
Assign you a dedicated project manager.
Identify additional language support we can offer.
Establish your direct telephone interpreting number.
Customize your account to your exact requirements.
We're always available for support
Once you’re all set up, we will be in touch to support you through any challenges or requirements you may face. Your contract can go for as long or as little as you require. You’ll also have access to request jobs from our 6,000+ global linguists for any other language or documentation needs.
Your account manager will be available for:
Account support for all of your service and billing needs.
Product showcases to help you get the most out of our partnership.
Technical support for those moments when nothing feels right.
Additional services are also available to you at any time.
Our latest interpreting articles
Frequently asked telephone interpreting questions
On-demand telephone interpreting is a remote language service that instantly connects you with a professional interpreter to facilitate real-time multilingual communication. With connection times typically under a minute, this service eliminates the need for in-person interpreters, making it a fast and cost-effective solution for businesses, healthcare providers, legal professionals, and customer service teams. Whether assisting clients, patients, or colleagues, telephone interpreting ensures accurate and seamless conversations, enhancing accessibility and customer experience across industries.
The process is simple and efficient:
- Dial 0330 088 2443
- Once connected, you will be asked to enter your PIN followed by the # key. Your account manager will provide these.
- Then, enter the three-digit code representing the language you require. Your account manager will provide all language codes.
- You will then be told the language you’ve selected. Press 1 to proceed or 2 to choose a different language.
- Then, press 1 for any interpreter, 2 for a male interpreter, 3 for a female interpreter, or 4 for a specific interpreter. (Requires the interpreter’s ID number.)
- You’ll then be placed on hold until we connect you to the right interpreter for you. This usually only takes around 60 seconds.
Watch our how it works video for more information.
Pricing for telephone interpreting services varies based on factors such as:
- Language required
- The duration of the call
- Time of call
- Complexity/technical level of subject matter
- Additional account requirements
For an accurate quote, it’s best to contact our team to discuss your specific needs.
Telephone interpreting is ideal for situations where:
- Immediate communication is required without the need for in-person interpreters.
- A conversation involves multiple locations.
- Confidential or sensitive discussions need an impartial interpreter.
- Cost-effective language support is preferred over on-site services.
- Emergency or after-hours language assistance is needed.
Contact us
Contact our on-demand telephone interpreting specialist, Lloyd, directly. He’ll showcase our product and help you determine whether it’s the right fit for your business.
Lloyd Tidder
Commercial Director Public Sector & On-Demand Interpreting
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