Standard Chartered

Case study

Services
Proofreading & editing
Transcription
Technology
GloZone
Outcomes
Clear transcripts
Secure file delivery
Improved readability
Filler removal
Accurate terminology

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How Global Lingo helped Standard Chartered streamline secure HR meeting transcriptions with enhanced clarity and efficiency

Standard Chartered, a globally regulated bank, needed precise, polished transcripts of HR grievance and disciplinary meetings. Global Lingo provided secure, efficient transcription via its GloZone portal. All content was enhanced by editor review and domain research, delivering clean, confidential records on time.

Key benefits

Delivered polished transcripts of HR grievance and disciplinary meetings.
Managed secure uploads and password‑protected delivery via GloZone.
Editors removed filler words and repetitions for readability.
Financial and technical terms accurately researched and verified.

How we helped

The Challenge

Standard Chartered, operating under strict regulatory compliance, required accurate, tidied transcripts of internal HR grievance and disciplinary meetings. These records needed to be accessible, professionally edited, and securely handled across global offices.

Our Solution

  • Global Lingo assigned a central contact to manage projects through GloZone client portal.
  • Audio files securely uploaded
  • Transcripts produced based on meeting recordings
  • Editors refined content: removing “ums”, “ahs”, filler and repetitions
  • Financial and technical terminology researched to ensure accuracy
  • Final deliverables encrypted and password protected via the same portal

This workflow showcased agility, subject‑matter precision, and full security compliance.

The Result

Standard Chartered benefited from a streamlined, confidential process with improved readability and domain accuracy. Rapid turnaround and centralised uploading ensured consistent delivery and enhanced internal recordkeeping.

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