Case study
How Global Lingo helped BNP Paribas achieve legally acknowledged, readable HR meeting transcripts
BNP Paribas, a leading Eurozone bank, required accurate and timely documentation of HR grievance and disciplinary meetings. Global Lingo provided expert transcription services, including verbatim and tidied transcripts via a secure upload portal, co-ordinated through a dedicated project manager and ensuring delivery in multiple template formats. This precise and professional delivery met BNP Paribas’s requirements for reliable, readable and legally valid records.
Key benefits
Verbatim transcripts of HR grievance and disciplinary meetings.
Secure access to our GloZone portal for audio uploads
Central coordination by a dedicated project manager
Tidy‑up variants for readability without loss of detail
Legally acknowledged transcripts delivered punctually
How we helped
The Challenge
BNP Paribas needed accurate documentation of sensitive HR grievance and disciplinary meetings. These recordings had to be transcribed verbatim and formatted into templates suitable for legal and internal HR use. Timely delivery was essential to support HR processes.
Our Solution
- Received bookings across the HR function, centrally managed by a dedicated Project Manager.
- Generated verbatim transcripts from audio recordings, ensuring every detail was captured.
- Applied tidy‑up formatting to enhance readability, while preserving content integrity.
- Delivered transcripts in a variety of templates via secure upload through GloZone.
The Result
BNP Paribas now receives legally acknowledged, high‑quality transcripts for every HR meeting. The service is noted for being “a responsive and reliable service. Speedy turnaround, impressive! Good, effective, no problems at all.”
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