Learning & Development

3 steps to an inclusive workforce

Having a fully inclusive workforce should be a given in 2023. However, the ever-changing employment landscape and increasing globalisation have meant that employers need to be ever-vigilant in ensuring complete inclusivity.

Global Lingo is partnering with iAM Learning to bring you a webinar aimed at helping you establish a totally inclusive workplace. The webinar will take place on Thursday, October 19th at 3 pm (GMT). The topic and content of the webinar are aimed at businesses of all sizes and will give anyone attending an overview of the steps to take and how to implement strategies.

Accessibility & UX standards

As more and more touchpoints are created with users, the way content is designed has become increasingly important. Most UX/UI (User Experience and User Interface) professionals strive to create user-centred design rather than human-centred design. This is a design that is created and presented in a way that lets an individual user interact with the content and complete the task easily, simply, and efficiently. With the content being focused on the user rather than a generic human-focused interface.

This shift from human to user is the key to inclusive UX.

Creating great UX is already a challenge, so when you add in; new languages, cultural differences and in some cases new alphabets, meeting the needs of the user becomes a much more demanding task for the creators of the content. You must also consider users who may have an impairment, which adds yet another level of complexity to the content delivery.

In the webinar, we will cover some of the challenges you may face and solutions you can look to implement.

Non-English speaking workforce

Globalisation must be one of the most used words of the last few years. But it is used for good reason. More businesses are seeing their workforce diversify in terms of location and language. The growth of remote working is one of the factors that is driving this change. Many businesses are finding that they can fill their open roles with employees who are not based in the business’s home country.

If the home country is an English-speaking country, such as the UK or USA, then ideally most businesses would prefer native English speakers. But as employers spread the net far and wide to find the right candidate, they will inevitably fill roles with people who have English as their second language or who only have a slight understanding of English.

For many roles within a business, the fact that the employee isn’t a native English speaker doesn’t affect how they do their job. But it will affect how the business communicates with them and more importantly, how they are trained.

Understanding this and implementing a programme whereby all business communications and learning content is localised to fit the employee profile is vitally important.

During the webinar, we will cover this topic and how to get the best from using an eLearning language services provider to help with the task.

A neurodiverse workforce

There have been many studies that show how businesses can benefit from a hiring policy that not only accepts neurodiversity but fully embraces it.

But a willingness to hire a neurodiverse workforce is just the start. In making this policy change, most businesses must rethink their working practices to account for the different ways this group, perceives the world, thinks, learns, and interacts with others.

Neurodivergent people include autistic people; people with attention deficit hyperactivity disorder (ADHD), post-traumatic stress disorder (PTSD) and other mental health conditions; and people with learning disabilities. All these groups can become, focused, valuable members of any business, but you need to ensure your content caters for them.

If you get it right, hiring neurodivergent workers can offer organisations a competitive edge, often bringing measurable financial and cultural benefits.

When properly trained with inclusive content programmes, this workforce can and does excel in roles where neurotypical workers can sometimes be lacking. They bring skills such as innovation and creativity, technical tasks, new ways to solve problems, high levels of concentration, and reliability and persistence.

Our webinar tackles this topic and helps you understand the best way to maximise the potential of your neurodiverse workforce.

Save the date.

Our ‘3 steps to an inclusive workforce’ webinar is on October 19th at 3 PM. It’s a totally free event lasting one hour. To register, please use the following link. Register today.

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