Project Description

BNP Paribas

BNP Paribas Group was created in 2000 from the merger of BNP and Paribas. The new group inherited two major banking traditions: that of BNP, the first French bank, whose origins date back to 1848, and that of Paribas, an investment bank founded in 1872. Today BNP Paribas is the number one bank in the Eurozone (‘Forbes Global 2000’, 2011), and a major player at international level.


Employee Relations often encompasses highly sensitive and complex matters.  Therefore, the reporting of any ER meeting must be accurate, confidential, and completed in a time sensitive manner. Global Lingo provides BNP Paribas Group with transcription services for any ER meeting, and in a variety of template formats.

Approach / Solution

  • Bookings for transcripts are received from across the HR function at BNP Paribas and are centrally coordinated by a dedicated Project Manager to ensure punctual delivery
  • Verbatim transcripts of ER grievance and disciplinary meetings are created from audio recordings made by the HR teams and uploaded via our secure uploads site, GloZone
  • Tidy up of transcripts, to improve readability while ensuring that no details are lost.


  • Making ER grievance and disciplinary meetings run smoothly

“A responsive and reliable service. Speedy turnaround, impressive! Good, effective, no problems at all.”

BNP HR Team, BNP Paribas