News – Filler Words

The Telegraph reports today on research that the British are the world’s most prolific ummers and errers. A study has claimed that around 10% of our speech is wasted on ‘filler’ words, equating to more than five hours a year of ‘basically, actually, you know’ verbiage. Analysing more than 80 hours of conversations between 150 people found that meaningless words were used on average every nine seconds. Phillip Hodson, speech expert and Fellow for the British Association for Counselling and Psychotherapy, commented, ‘Britain clearly loves to talk but many of us need to re-learn the art of conversation. It seems to me that the Anglo-Saxon countries – Britain and America – are the worst for using these filler words to pad out our conversations. I think it is because unlike other countries, like France, we do not protect our language. There is little teaching of best practice. Some say that fillers are a sign of intellect, used to consider what to say next. However, research shows that if your speech is full of padding, you’re harder to understand, which makes listeners tend to tune out.’ It is this clarity and fluency of message that Global Lingo ensures in its transcriptions, by omitting redundant words and improving clumsy phrasing. If you would like to know more about our services, please do not hesitate to contact us today.