We have a dedicated project management team as a single point of contact, experienced in all minute taking solutions and services, on hand globally to ensure expert, high-quality minute takers are selected for different client and meeting types. Global Lingo’s effective minute taking process consists of three, highly result-driven stages. First stage minutes are produced by an experienced writer before they are thoroughly proof-read by an editor. The editor will review the copy by adhering to in-depth criteria, including grammar, structure, accuracy and style checks. This is followed by a round of quality checks for spelling, and the implementation of any specific instructions.
A final quality check is conducted by the project manager to deliver any additional feedback. Customer satisfaction with the minute taking service is monitored throughout the process, and any issues with Global Lingo’s meeting minutes can be addressed and resolved for future projects. This process is supported through an ISO certified quality assurance process, allowing us to consistently deliver outstanding results. The minute taking process is managed end to end through GloZone, our dedicated client portal which centralizes all operations, regardless of time zone and location.
If you feel a transcript would be more useful or you wish to understand the difference between a transcript and meeting minutes, please visit our transcription services page.
Visit our HSBC case study to view an example of our Minute-taking work and discover the advantages a global supplier can bring to your business.
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