Position Summary

Reporting to the Chief Operating Officer, the HR Generalist will be responsible for supporting global line managers with recruitment, induction and the on boarding of new staff; assisting with employee relations matters; and supporting the Company’s performance management processes. Administrative tasks will include managing our Company HR Platform and organising HR communications throughout the global organisation. This role will be based in the European Headquarter in London.

Talent Identification

  • Partner with hiring managers to ensure alignment on open positions, job descriptions and tailored recruitment strategies;
  • Closely collaborate with selected search companies to source top talents and minimize hiring costs;
  • Screen applications and select shortlist of candidates in collaboration with hiring managers;
  • Schedule phone, video and face-to-face interviews (booking rooms, sending confirmations, arranging travel, etc.) and scheduling feedback meetings;
  • Ensure an outstanding candidate experience through rapid and consistent communication and follow-up feedback;
  • Responsible for maintenance of tools & system (ATS system, processes & templates, etc.);
  • Demonstrate progress against targets and measuring performance against OKRs ;
  • Apply an analytical approach to enhance the current talent acquisition and other processes.

HR Generalist

  • Build good relationships with stakeholders and provide credible and timely advice
  • Provide guidance and coaching to managers, team leads and employees on employee relations issues
  • Work with hiring managers to document comprehensive and thorough induction programmes for all new employees.
  • Be the first point of contact for all HR enquiries
  • Lead company-wide HR projects from initial inception through to successful roll out
  • Draft employment agreements and amendments for new and current employees
  • Maintain accurate HRIS, personal files and internal documentation including data input for new employees
  • Coordinate all employee change with payroll in a timely manner
  • Work with line managers to coordinate the Employee Review Process and assist with the
    setting of KPI and objectives.
  • Ensure all staff receive quarterly refresher updates on company policies and procedures –
    coordinate with the relevant Senior Managers
  • Conduct internal surveys to gather employee feedback and identify areas of improvement
  • Monitor key recruiting metrics, including employee turnover and satisfaction
  • Assist in employer internal and external branding initiatives

Success Criteria

  • Process Efficiency (recruitment, on boarding, induction, performance management)
  • Process Quality (recording, updating, reviewing, monitoring)
  • Employee satisfaction
  • Reporting key metrics

Experience and Education

  • HR generalist experience within a fast-paced environment with a preference for those with
    direct experience supporting remote talent in a global organization
  • A minimum of a bachelor’s degree (or equivalent) within a human resource field
  • CIPD qualification a considerable plus

Skills Required

  • Solid problem-solving capabilities and the ability to manage time effectively
  • Excellent written and verbal communication
  • Excellent organisation skills
  • Efficient problem-solving ability
  • Detail oriented
  • Proven ability to act as the sole company executive support
  • Solid work ethic, self-motivated and a genuine team player
  • Ability to work under pressure and meet deadlines
  • Willingness to travel across our global locations
  • Ability to engage with colleagues at all levels
  • Experience in Microsoft Office suite
  • Ability to effectively recruit in a fast-paced, high performance international environment
  • Experience guiding managers throughout the hiring process and building long term
  • Experience in sourcing candidates through sourcing strategies (i.e. networking, social media,
    career fairs, headhunting) to maintain a strong candidate pipeline;
  • Experience working across multiple countries